Am Hauptbahnhof 1 in BahnhofCity Wien Hauptbahnhof
Cohen's smartfood
350 m
Am Hauptbahnhof 1 Ebene -1
Som Kitchen
350 m
Am Hauptbahnhof 1 Wien Hauptbahnhof Ground floor
Sichuan
450 m
Humboldtgasse 18
Das Columbus
500 m
Favoritenstrasse 86/1
Eugen21 Restaurant
670 m
Arsenalstrasse 10
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
friendly staff
sound issues
limited toiletries
7.6/10
Very good
Rooms
7.7
Location
8.9
Service
8.0
Dining
6.8
Guest reviews
7.6/10
based on 19 reviews
8.6
8.6/10 based on 11460 reviews
Tom
United Kingdom,
May
2024
7.8/10
The hotel provides convenience with its large rooms that have a separation between the bathroom and toilet, featuring HD-quality channels and a coffee machine. The adjoining door to the next room is great for families. The comfy beds near the main train station are a plus, but it is a bit inattentive at times. The service extended our check-out hours without extra charge, showing good hospitality. The location opposite the main train station is ideal for easy access to food and drinks, especially for those needing trains daily. However, being away from the center area might be a drawback for some. The dining experience offers interesting options but could be more budget-friendly, especially for items like eggs. The hotel's facilities include dry cleaning, shops, and pet amenities, catering to various needs.
Rooms
8.0
The rooms are spacious and convenient, with excellent amenities.
Service
7.0
The staff ensured everything went smoothly, though a bit inattentive at times.
Location
9.0
The hotel's location in front of Wien Hbf train station is perfect for train commuters.
Dining
7.0
The dining options are interesting with a good variety but may not be the most budget-friendly for all guests.
Facilities
8.0
The hotel offers convenient facilities like dry cleaning, shops, and pet amenities.
Ralph
United Kingdom,
May
2024
8.6/10
The hotel is perfectly situated just across from the main railway station, offering easy access to public transportation. The rooms are clean, spacious, and quiet, although lacking shower curtains, requiring caution during showers. The dining options are good but slightly pricey, with a decent variety of hot and cold foods. The service is top-notch, with helpful and friendly staff, especially Martha who provided detailed directions.
Rooms
8.0
The rooms are well-maintained, spacious, and quiet, though lacking shower curtains.
Service
9.0
The service was exceptional, with very helpful and friendly staff, although there were issues with scheduling on one occasion.
Location
10.0
The location is superb, just opposite the main railway station, providing easy access to subways, buses, and trams for travel and sightseeing in Vienna.
Dining
7.0
The dining experience offers a good range of food options, though slightly expensive at 13 euros per person/day.
Facilities
The facilities are adequate with options like dry cleaning, shops, and commercial services available.
Alfred
United Kingdom,
May
2024
7.8/10
My stay at the hotel was pleasant overall. The rooms were big and contemporary, but the sound from the shower woke me up multiple times per night. I want to give a special thanks to our maid who kept our room clean and tidy. The download speed in the room was below 1gb, which was a bit inconvenient.
Rooms
7.0
The rooms were big and contemporary, but the sound from the shower woke me up multiple times per night. Special thanks to our maid who kept our room clean and tidy.
Service
8.0
Although the service did not have a service mind, the staff was very friendly and our room was large and comfortable with plenty of space for us and our luggage.
Location
9.0
The location of the hotel is excellent, just 2 minutes away from one of the main transport hubs of the city, Hauptbahnhof. It's not in the city center, but there are plenty of amenities within walking distance.
Dining
8.0
The dining experience was excellent with fresh fish, but there was not enough variety and insufficient toiletries available in a small area.
Facilities
7.0
The facilities were satisfactory, with dry cleaning, shops/commercial services, and pet amenities available.
clean
sound issues
Thomas
United States,
April
2024
7.8/10
The hotel offers trendy and clean rooms, but the design lacks functionality. The service is exceptional and accommodating, providing early check-in and useful local information. The location is superb, only a short walk to transportation hubs. Although the dining experience is hit or miss, the facilities enhance the overall stay.
Rooms
7.0
The rooms are clean and pleasant but lack privacy due to impractical design.
Service
9.0
The staff is amazing and ensures a refreshed room daily.
Location
8.0
The hotel is conveniently located near transportation, though some noise may be bothersome.
Dining
7.0
The dining experience varies but can be good with fresh options.
Facilities
8.0
Facilities are available and add to the overall experience.
Marjorie
United States,
December
2023
8.4/10
My stay at the hotel was great overall. The rooms were stylish and clean, although it was a bit odd that they didn't have a door. The shower and separate toilet were fantastic, and the basic necessities were provided close to Wien Hbf. The service was top-notch, especially Martha, who went above and beyond to help us with directions and extended our check-out time. However, there was a lack of information on the Vienna Airport Lines buses. The location was perfect right in front of the main train station, allowing easy access to transportation and nearby amenities. The dining experience was good, but there could have been more vegetarian options, and the price was a bit high. The facilities were convenient and met our needs during the stay.
Rooms
8.0
The rooms are clean, stylish, modern, and attractive.
Service
9.0
The service was excellent, especially with Martha's help and accommodating check-in/out requests.
Location
10.0
The location is just perfect for travelers using the main train station.
Dining
7.0
The dining experience was satisfactory, but more vegetarian options would have been appreciated, and the cost was a little high.
Facilities
8.0
The facilities provided everything we needed during our stay.
Edward
United Kingdom,
December
2023
8.0/10
The hotel offers spacious and clean rooms, although I wasn't a fan of the open glass shower layout. The service is professional and kind, focusing on maximum hospitality and assistance whenever needed. The location is convenient, right next to the main railway station, making it ideal for my needs. The dining options were a bit overpriced, and the promised scrambled eggs were missing. Overall, a comfortable stay with a few drawbacks.
Rooms
8.0
The rooms were very clean and comfortable.
Service
9.0
The service was friendly and assisted me as and when required.
Location
9.0
The location was ideal for my needs, right across the road from the main railway station.
Dining
6.0
The dining prices were high for our budget, and some menu options were missing.
Facilities
8.0
The hotel offers various amenities including dry cleaning and pet services.
David
United Kingdom,
November
2023
8.0/10
The hotel is ideally located right opposite the main train station, providing easy access to transport options. The rooms are spacious, clean, and modern with very comfortable beds, but the dining options could be more satisfying. The service is efficient and accommodating, and the overall value for money is good.
Rooms
9.0
The rooms were spacious, modern, and very clean, with very comfortable beds.
Service
8.0
The service was efficient and accommodating, including extending our check-out hours at no extra charge.
Location
9.0
The hotel's location is perfect, directly across from the main train station, offering convenient access to public transport and nearby amenities.
Dining
7.0
The dining experience was satisfactory, but could benefit from more diverse options.
Facilities
7.0
The hotel offers standard facilities including dry cleaning services and shops on-site.
Graham
United Kingdom,
November
2023
8.6/10
The hotel rooms were amazing clean and perfect, providing a spacious and comfortable stay. The service was exemplary in their warmth and welcome, making our experience pleasant. The location was perfect, close to the railway station and convenient for transportation. The dining options were quite expensive, but the quality was good. Facilities met our expectations with no disappointments.
Rooms
10.0
The rooms were amazing clean and perfect, offering a spacious and comfortable stay.
Service
9.0
The service was exemplary in their warmth and welcome, making our experience pleasant.
Location
9.0
The location was perfect, close to the railway station and convenient for transportation.
Dining
7.0
The dining options were quite expensive, but the quality was good.
Facilities
8.0
Facilities met our expectations with no disappointments.
clean rooms
expensive dining
Arnold
United Kingdom,
October
2023
7.8/10
The hotel location is superb, just across from the main train station, making travel very convenient. The rooms were nice and cozy with comfortable beds, albeit designed more for style than functionality. The service was pleasant with helpful English-speaking staff, but minimal assistance overall. Dining was good, although slightly overpriced. A few minutes walk to car hire bays and shops, the hotel offers a quiet area near the railway station.
Rooms
8.0
The rooms were clean and pleasant, though designed more for style than functionality. The small fridge was a nice bonus.
Service
7.0
The service was pleasant with helpful English-speaking staff, but minimal assistance overall.
Location
9.0
The hotel location is superb, just across from the main train station, making travel very convenient.
Dining
7.0
The dining was good, but slightly overpriced.
Facilities
8.0
The hotel offers dry cleaning, shops/commercial services, and pet amenities.
Convenient location
Minimal assistance
Michael
United States,
September
2023
7.8/10
The hotel offers clean and spacious rooms, perfect for a comfortable stay with a modern touch. The helpful service adds to the experience, although the hard beds can be a downside. The location, right across from Vienna Central station, provides easy access to explore the city.
Rooms
8.0
The rooms are clean, spacious, and equipped with high-tech features, making the stay convenient.
Service
7.0
The service was very kind and prompt, always with a smile, despite a minor issue with heating in September.
Location
9.0
The hotel's location right opposite Vienna Central station and close to the subway offers great transport convenience.
Dining
7.0
The dining options are good with a variety to choose from, although some may find it expensive compared to the room price.
Facilities
8.0
The hotel offers convenient facilities to enhance the stay, ensuring a pleasant experience.
Peter
United Kingdom,
August
2023
7.4/10
My stay was at a hotel located just in front of the main train station. The rooms were normal in size, but maybe not ideal for families or elderly guests. The service was decent, ensuring a smooth check-in process and stay, though there were some upselling attempts. The location was superb, offering direct access to the main train station, but noise might be an issue. The dining options seemed a bit pricey with limited choices. Overall, a convenient stay with some drawbacks.
Rooms
7.0
The rooms were of average size and cleanliness.
Service
7.0
The service took care to ensure a smooth stay, though a bit more information and less upselling would have been appreciated.
Location
9.0
The location was excellent, just a stone's throw away from the main train station, offering great convenience.
Dining
6.0
The dining options were on the pricey side with limited selections, could be improved for better value.
Facilities
8.0
The facilities provided were adequate for a comfortable stay.
convenient location
limited dining options
William
United States,
July
2023
7.6/10
I had a decent stay at the hotel. The rooms were contemporary and clean but lacked daily cleaning services. The service was exceptional, providing valuable recommendations and even assisting with luggage after check-out. The location, right across from Vienna Main station, was convenient although a bit far from the city center. Dining options were a bit pricey and could be improved for better value. Overall, a satisfactory experience for the price paid.
Rooms
7.0
The rooms, with their modern design, were quite spacious and clean.
Service
9.0
The service was top-notch, with friendly and knowledgeable staff providing great assistance and keeping our luggage post check-out.
Location
8.0
The hotel's location directly across from Vienna Main station was exceptionally convenient for transportation.
Dining
6.0
The dining options were a bit overpriced, and the quality could be improved for better value.
Facilities
8.0
The hotel had various services available, providing convenience for guests.
Bobby
United Kingdom,
July
2023
7.6/10
The hotel is conveniently located near Vienna's main train station with quick access to transportation and tourist buses. The staff were accommodating in allowing an early check-in and providing local maps. However, the service could be more welcoming and attentive. The rooms, lacking tea/coffee facilities and shower curtains, offer HD-quality channels for a comfortable stay. The dining, though a bit overpriced, could enhance its menu variety and better cater to customers. Overall, a good value for the money considering the prime location.
Rooms
8.0
The rooms are equipped with HD-quality channels but lack tea/coffee facilities and shower curtains.
Service
6.0
The staff, though helpful in allowing an early check-in, could improve in friendliness and hostness.
Location
9.0
The hotel's location near Vienna's main train station is ideal for easy transportation but can be noisy with open windows.
Dining
7.0
The dining options are decent but could be more reasonably priced and offer better menu selections.
Facilities
8.0
The hotel offers dry cleaning, shops, and pet amenities for convenience.
Paul
United Kingdom,
July
2023
7.2/10
The hotel is conveniently located next to the new railway station, offering amazing views. The rooms were of adequate size and matched what I saw online, but unfortunately, they were very dirty as if they hadn't been cleaned properly.
Rooms
5.0
The rooms were of adequate size with amazing views to the new railway station, exactly as seen in the online photos. However, they were very dirty, giving the impression that the cleaning staff overlooked their duties.
Service
9.0
The staff checked us in before the official check-in time, which was a relief after a tiring journey. They were incredibly helpful and accommodating throughout our stay.
Location
8.0
The location next to the Trains station was very convenient for getting around and visiting tourist attractions. It was great being close to Vienna Hbf for food options and access to subway and stadtbahn.
Dining
7.0
The dining options were good, but prices were higher than expected. It would have been nice to see more affordable choices and broader selection, especially for breakfast.
Facilities
7.0
The hotel offers dry cleaning services, shops, and pet amenities, which is convenient for guests.
James
United States,
June
2023
7.4/10
My stay at the hotel was a mix of good and not so good experiences. The rooms were a good size with modern decor and very clean, plus the bed was incredibly comfortable. However, the download speed in the room was below average and the sound insulation was quite poor, especially from the sink and shower. The location was superb, right by the main train station, making it very convenient for traveling. The service, though minimal and somewhat formal, was sufficient, but the dining experience was a bit hit-and-miss despite offering good options. Overall, I had a decent stay considering the value for money.
Rooms
8.0
The rooms were spacious, modern, and impeccably clean with a very comfortable bed.
Service
7.0
While the service was minimal and somewhat formal, it was sufficient for my needs during the stay.
Location
9.0
The hotel's location was fantastic, right by the main train station, which made it extremely convenient for travelers.
Dining
6.0
The dining experience had its highs and lows, offering interesting options but with room for improvement in overall customer experience.
Facilities
7.0
The hotel offered basic amenities and services but lacked a standout feature.
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